International. Carrier announced that it is introducing a number of digital solutions that will improve the engagement and remote management of commercial heating, ventilation and air conditioning (HVAC) systems.
Customers with Carrier Smart Service will now have visibility into their system performance and energy usage through a new dashboard and mobile apps. In addition, they will have access to an online community portal to help them manage service and maintenance activity on their HVAC assets.
With increased connectivity and system acumen, building owners and facility managers can be more proactive about increasing the performance, efficiency, and uptime of their systems.
Leveraging the rapid expansion of Internet of Things (IoT) capabilities and cloud-based applications and data management, Carrier has designed these tools to enable customer engagement, mobile-first, customer demand.
"This is an exciting time for Carrier and the HVAC industry, as IoT enables innovative and intuitive tools like these that can improve the customer experience and keep buildings comfortable and efficient," said Chris Opie, director of North America Commercial Marketing. "We anticipate that technologies will continue to evolve and we will continue to collaborate with our customers to ensure we deliver the solutions that best serve their needs."
